"Hashtag Junkies is responsible for the entire communication of the 21 Pinchos Group. From setting up our social media strategy to running all the social media platforms on which we operate daily. The consideration was whether to organize the communication completely in-house or to join an agency that has this as its core activity. Our motives for working with Hashtag Junkies? The team is very involved, and makes it their business to know ours. They are all highly skilled and knowledgeable, creative, transparent, and structured. If Hashtag Junkies proves anything it's that creativity, and structure can go hand in hand. They helped to formulate the frameworks in which we work, and in which they help us by taking the lead in all our communications. Accountable, tightly planned, with a soft push where needed, and with a clear strategic line. Not your traditional role of client and contractor, but simply colleagues with a special task. We could never have achieved this on our own. Our collaboration now also covers graphic design since all of our previous 'solutions' involved fragmentation. It sure is a relief to be able to house things within one agency. Hashtag Junkies unburdens, inspires, and working with them always tastes like more."
René van Gool
21 Pinchos
La cultura pasa por el estómago. Based upon the love of Spanish food, drinks, and the characteristics of Spanish food culture 21 Pinchos presents their take. Honest simplicity. The best from Spain even better at 21 Pinchos; a modern Northern European take on homemade tapas, and typical Spanish dishes. Warm. Cold. Tasty. Colorful. At their two locations (De Markthal and Fenix 1) in Rotterdam you come home. It’s where the team rapidly conquers your heart, and pleases your taste buds. Connection through food. Modern, and authentic. If only it were like that everywhere.
Q
Can you help us setting up a strategy and manage our socials?
A
Yes, we can.
For 21 Pinchos we started off with the development of a social media strategy. This strategy resulted in a tailored social media identity including content formats that are based on engaging interaction with its communities. Social media is not about just posting but rather about maintaining a strategic focus. This approach also includes community management, and daily attention is paid to interaction with the online communities on the platforms. Social listening is part of this, we listen directly to the feedback coming from the community, and monitor the direct mentions. We serve the online communities through appealing Stories, feed posts, and focus on showcasing premium content and short form videos (such as Reels/TikToks). This approach provides more information for current online community, and also helps to increase online visibility to reach potential fans.
reviews
Videography credits: Laure van Rooij. Photography credits: Brian Lubking.